Flat Rate Delivery for all orders
All our products are freshly made to order and delivered immediately after completion. Our products are also considered fragile items as with cakes, and requires extra care during delivery. We currently provide island-wide delivery service at $20 per address.

$10 additional surcharges applies for Jurong Island, Sentosa Island; $15 to Tuas (Registration needed). No delivery to PSA and public hospitals.

Delivery time slots are always in 3-hour range. Please view surcharges if you need more specific time range.

Please search and add “surcharges” to cart before checking out for payment.

(There are no self pick up / collection options available)

Free Shipping only for bulk orders >$500
On orders of $500 or more. If the items in your order which qualify for 'Free Shipping' total S$500 or more, your order automatically ships FREE!

Business/Hotel address deliveries
Orders are typically delivered during working hours. Please be aware that we may leave the gift with the concierge or security, subject to the delivery restrictions of the business building.

By selecting Yes for the delivery terms, you agreed to all of the following terms:

1) It's the sender's responsibility to inform your recipient (or a representative) about the delivery in advance. The surprise only works if they receive the gift! 2) Your recipient (or a representative) must be around for the gift collection. Please select a delivery date and time (and location) that your recipient (or a representative) can receive the gift personally.

• Orders that were not picked up from delivery personnel at the stated address and date shared by client, will be forfeited.
• Request for re-delivery of order on a different date will not be available.
• Request for re-delivery of order on the same date to another location will be charged $20.
• We may give your recipient a call a day before delivery to check whether they will be around. There are instants where recipient prefers a change of address or date. You may provide their next-to-kin number that will be at the given address if it's a surprise. 

3) Contact details and delivery address should be in full and accurate.

• Please kindly check your email receipt and notify us ASAP if the address or any contact details are incorrect. We are always here to help!

Cancellation:

Our perishable products are freshly prepared and non-returnable and non- exchangeable. 

If the order has been prepared or shipped out, we will not be able to cancel the order. However, if its requested at least 2 working days before, we will facilitate the refund of your order and it will be subjected to a 10% admin and credit card cancellation service charges.

For non-perishables items only, for exchange, it must be in new condition and in its original packaging intact for us to process within the day of delivery. We will not be able to make any exchanges after item has been accepted. 

Please note that you will be responsible for a $20 shipping charge associated with an exchange. We are unable to refund any original shipping fees, taxes or duties paid on any orders.

Sale or discounted items, consumable products, products with personalization or customization are not eligible for exchanges and refunds.