Flat Rate Delivery for all orders
All our products are freshly made to order and delivered immediately after completion. Our products are also considered fragile items as with cakes, and requires extra care during delivery. We currently provide island-wide delivery service at $20 per address.
$10 additional surcharges applies for Jurong Island, Sentosa Island; $15 to Tuas (Registration needed). No delivery to PSA and public hospitals.
Delivery time slots are always in 3-hour range. Please view surcharges if you need more specific time range.
Please search and add “surcharges” to cart before checking out for payment.
(There are no self pick up / collection options available)
Free Shipping only for bulk orders >$500
On orders of $500 or more. If the items in your order which qualify for 'Free Shipping' total S$500 or more, your order automatically ships FREE!
Business/Hotel address deliveries
Orders are typically delivered during working hours. Please be aware that we may leave the gift with the concierge or security, subject to the delivery restrictions of the business building.
By selecting Yes for the delivery terms, you agreed to all of the following terms:
1) It's the sender's responsibility to inform your recipient (or a representative) about the delivery in advance. The surprise only works if they receive the gift!
Our perishable products are freshly prepared and non-returnable and non- exchangeable.
If the order has been prepared or shipped out, we will not be able to cancel the order. However, if its requested at least 2 working days before, we will facilitate the refund of your order and it will be subjected to a 10% admin and credit card cancellation service charges.
For non-perishables items only, for exchange, it must be in new condition and in its original packaging intact for us to process within the day of delivery. We will not be able to make any exchanges after item has been accepted.
Please note that you will be responsible for a $20 shipping charge associated with an exchange. We are unable to refund any original shipping fees, taxes or duties paid on any orders.
Sale or discounted items, consumable products, products with personalization or customization are not eligible for exchanges and refunds.