Cancellation & Refund Policy

Our perishable products are freshly prepared and non-returnable and non- exchangeable. Please check out our delivery terms before placing an order.

If the order has been prepared or shipped out, we will not be able to cancel the order. However, if its requested at least 2 working days before, we will facilitate the refund of your order and it will be subjected to a 10% admin and credit card cancellation service charges.

For non-perishables items, for exchange, it must be in new condition and in its original packaging intact for us to process within the day of delivery. We will not be able to make any exchanges after item has been accepted. 

Please note that you will be responsible for a $20 shipping charge associated with an exchange. We are unable to refund any original shipping fees, taxes or duties paid on any orders.

Sale or discounted items, consumable products, products with personalization or customization are not eligible for exchanges and refunds.